The Oto-fan *guarantees:

The Oto-fan team is every day at your service in order to help you efficiently.  Therefore we present you our clients charter.  And hereunder a short overvieuw of how we want to guarantee a serious quality service, a fast delivery and an optimal security:

1)      To fully satisfy you Oto-fan proposes a large choice in regularly updated novelties.

2)      Your order will be handled within 12 hours on weekdays (from Monday till Saturday) and within 24 hours on other days.  It means that the delivery will be fast.

3)      In case of an inquiry, a suggestion or a complaint our team will give you an answer within a delay of 12 hours on weekdays (from Monday till Saturday) and within 24 hours on other days.

4)      All your payments are made in complete safety with Ogone.

5)      If you are looking for a model which is not available on our site we are at your disposal to find it out with our suppliers.  If the model is not available we can propose you a similar one within a delay of three days.

6)      Concerning pre-orders for novelties we will pass you on the delays as exactly as possible and as given by the suppliers , in order to avoid any disappointment for a late delivery.

7)      To help you with your choice a description is joined at each announcement.

8)      The team of Oto-fan is at your disposal and we will try to answer each of your questions.

9)      Should there be a problem with your order we commit ourselves to reimburse within 3 days or to propose you another model.

10)   At different occasions Oto-fan will offer you if ordering a discount voucher.

11)   We are willing to know your satisfaction about our service. Therefore we will hold non compulsory surveys in order to adapt our service as good as possible to your expectations.

12)   Your personal details are protected and will in no case be disclosed.

The Oto-fan team, at your service!

*The guarantees are given within our sales conditions.

Dear Client, here are your benefits:

Benefits:

1) For each order of over **250 euros transportation costs will be completely free.